Skills & Competencies for Quality Control Supervisor I

Quality Control Supervisor I job profile

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JOB SUMMARY for Quality Control Supervisor I

Oversees and monitors the inspection and testing of materials, parts, and products to ensure adherence to established quality standards.

JOB RESPONSIBILITIES for Quality Control Supervisor I

Establishes inspection protocols, defines sampling procedures, and determines equipment and mechanisms to be used in the testing process. Recommends changes in specifications of materials, parts, and products based on inspection results. May formulate and revise quality control policies and procedures. A level I supervisor is considered a working supervisor with little authority for personnel actions.

Quality Control Supervisor I SALARY RANGE

BASE 50%
$84,611
TOTAL 50%
$88,491
Job Level
S01
Job Code
RD14000121
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department

Quality Control Supervisor I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Quality Control Supervisor I skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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1 hard skill or competency (industry competency) for Quality Control Supervisor I

1 Industry Competency – Manufacturing Processes
Proficiency Level -2
Skill definition-Applying manufacturing methods, technologies and processes to execute, plan, manage and monitor the entire manufacturing process.
Level 1 Behaviors
(General Familiarity)
Explains bill of material (BOM) and part numbers concerning manufacturing processes.
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Level 2 Behaviors
(Light Experience)
Reports delivery status, challenges, and resolutions to management to drive efficiency.
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Level 3 Behaviors
(Moderate Experience)
Monitors manufacturing processes by tracking key production metrics.
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Level 4 Behaviors
(Extensive Experience)
Interprets blueprints and specifications and selects the correct materials, tools, and manufacturing processes.
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Level 5 Behaviors
(Mastery)
Drives a culture within the organization that constantly improves manufacturing processes.
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3 Quality Control Supervisor I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Supervisor I
Proficiency Level - 4
5 Competency for - Quality Control Supervisor I
Proficiency Level - 5

13 general skills or competencies (Job family competencies) for Quality Control Supervisor I

1 Job Family Competencies – Change Management
Proficiency Level -2
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Explains potential impacts and challenges of different change management processes.
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Level 2 Behaviors
(Light Experience)
Gathers input relating to change in business processes, goals, and methodologies.
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Level 3 Behaviors
(Moderate Experience)
Prepares and updates status reports of process changes to monitor progress.
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Level 4 Behaviors
(Extensive Experience)
Oversees change management projects to prioritize multiple tasks under tight deadlines.
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Level 5 Behaviors
(Mastery)
Leads the implementation of change management to improve performance measures.
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2 Job Family Competencies – ISO Standards
Proficiency Level -1
Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Discusses commonly used technologies and software for calculations and reports related to ISO.
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Level 2 Behaviors
(Light Experience)
Documents the results of all testing and inspections in accordance with the ISO standards.
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Level 3 Behaviors
(Moderate Experience)
Implements and maintains a quality management system to maximize business efficiency.
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Level 4 Behaviors
(Extensive Experience)
Integrates applicable quality processes by interpreting the necessary ISO standards.
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Level 5 Behaviors
(Mastery)
Develops compliance activities to comply with the current ISO requirements.
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3 Quality Control Supervisor I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Supervisor I
Proficiency Level - 4
5 Competency for - Quality Control Supervisor I
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Quality Control Supervisor I

1 Core Competencies – Quality Management
Proficiency Level -2
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Explains the benefit and importance of high quality to drive client satisfaction and organizational success.
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Level 2 Behaviors
(Light Experience)
Escalates high-priority quality issues immediately to management for immediate attention.
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Level 3 Behaviors
(Moderate Experience)
Implements quality assurance and control programs according to the latest procedures.
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Level 4 Behaviors
(Extensive Experience)
Ensures internal quality policies adhere to industry standards and regulations.
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Level 5 Behaviors
(Mastery)
Keeps up-to-date on current quality management processes as they relate to market and regulatory trends.
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2 Core Competencies – Coaching Others
Proficiency Level -1
Skill definition-Ability to encourage, motivate, and guide individuals or teams to further enhance their performance.
Level 1 Behaviors
(General Familiarity)
Describes the role and value of a coach.
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Level 2 Behaviors
(Light Experience)
Identifies behaviors that affect job performance.
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Level 3 Behaviors
(Moderate Experience)
Discusses alternative techniques for diagnosing and coaching individuals and teams.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the success of a coaching method and modifies it based on the feedback of others.
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Level 5 Behaviors
(Mastery)
Establishes a process that is beneficial to developing coaches and identifying coaching opportunities.
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3 Quality Control Supervisor I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Control Supervisor I
Proficiency Level - 4
5 Competency for - Quality Control Supervisor I
Proficiency Level - 5

Summary of Quality Control Supervisor I skills and competencies

There are 1 hard skills for Quality Control Supervisor I, Manufacturing Processes.
13 general skills for Quality Control Supervisor I, Change Management, ISO Standards, KaiZen, etc.
7 soft skills for Quality Control Supervisor I, Quality Management, Coaching Others, Attention to Detail, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Control Supervisor I, he or she needs to be proficient in Quality Management, be proficient in Coaching Others, and be skilled in Attention to Detail.

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